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Transport for patients

  

From the 1st April 2015 a new Patient Transport Service contract comes into place.


From the 1st April 2015 a new Patient Transport Service contract comes into place. The service will be delivered by West Midlands Ambulance Service NHS Foundation Trust and provides a service to the local population, i.e. patients who are registered with GPs in Coventry and Warwickshire areas.

There is an eligibility criteria for using this service. This may be where the patient’s medical condition impacts on their mobility to an extent whereby they would be unable to access the care needed, or that the medical condition of the patient is that they require support during their journey.

How Will the Changes Affect You?

Patients will be responsible for booking their own transport for outpatient appointment, day procedures and regular treatments such as dialysis, cancer treatment and physiotherapy. On booking you will need to answer some questions to determine eligibility and mobility so we can allocate the correct transport.

Regular users of the service will need to re-book their transport every three months.

How to Book

Tel: 01926 310 312

The booking office is open each day between 8am – 8pm Patients are required to have the following information available when booking to ensure an effective process:

  • Name
  • Date of Birth
  • NHS number
  • Pick up and destination address (including postcode)
  • GP name & practice address
  • Date & time of appointment
  • Type of transport required
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