
Coventry and Warwickshire Safe Haven
Non-clinical crisis intervention support that helps to give back control and stabilise thoughts and actions, preventing deterioration
Supporting Coventry and Warwickshire residents aged 16+, 7 evenings a week 6-11pm


What service users can expect
The Safe Haven service will typically respond when life challenges start to overwhelm and impair daily living – affecting relationships, leading to avoidance, isolation and distress
Safe Haven provides non-clinical crisis intervention support that helps to de-escalate, give back control, stabilise thoughts and actions and prevent deterioration
The Safe Haven offer includes
- Short term interventions focused on individual needs – respectful, compassionate, mutually agreeable, sensitive to one’s vulnerability
- An opportunity to build trusting relationships – moving individuals through their crises at a pace that suits them, enabling honest discussion and making space to mutually explore further support options.
- A safe, caring, non-clinical environment, informal, open and accessible for all – with no requirement to make an appointment
- Open-access support for as often or as little as they need, whilst actively managing one’s experience and expectations
- A staff team, experienced in delivering mental health support and bringing lived experience, and an understanding, non-judgements and individualised approach. Helping to remove stigma; empowering people to take control of self-care/recovery.
- Information, signposting, active listening, one to one and peer led support
What is in scope?
The Safe Haven Coventry and Warwickshire service provides:

What is out of scope?
The Safe Haven Coventry and Warwickshire service does not offer:

Exclusions to the service
Where it is welcomed and safe to do so, the Safe Haven service will help to signpost and/or access other support however, the service will not be able to work with:

Contacting Safe Haven

Call: 024 7601 7200
Email: support@cwsafehaven.org.uk
Website: www.cwsafehaven.org.uk
Text: 07790 777039 (Coventry)
Text: 07852 010146 (Warwickshire)
Visit Safe Haven
- Wellington Gardens, Windsor Street, Coventry CV1 3BT
Open every evening, 6pm–11pm
- The Retreat, Bond Street, Nuneaton CV11 4DA
Open every evening, 6pm–11pm
- Coleshill Community Centre, Temple Way, Coleshill B46 1HH
Open Fridays, 6pm–11pm
- The Old Bank, 45 Coten End, Warwick CV34 4NT
Open Thursdays, 6pm–11pm
- Rugby Wellbeing Hub, 28 Cromwell Road, Rugby CV22 5LY
Open Wednesdays, 6pm–11pm
Coventry and Warwickshire Mental Wellbeing Line
Call on 0800 616 171
The mental wellbeing line is available 24 hours a day, seven days a week, 365 days a year.
Our friendly and compassionate team are trained and ready to help if you need to talk to someone in confidence to find the right service. You can call if you are:
- Feeling low, anxious or stressed
- In emotional distress with nowhere else to turn
- Caring for another, but find it difficult to cope
- Looking for information or advice – wondering how to get support with your mental wellbeing
- Socially isolated and want to connect with others
Our phone line support will help to direct you to parts of the Wellbeing for Warwickshire service that suits you best, or on to other support services.
If you are a Coventry resident we will help direct you to services in Coventry
Coventry & Warwickshire IPS Employment & Training Service
Employment and training
The Old Bank
45 Coten End
Warwick
Warick
West Midlands
CV34 4NT
View on map
Monday – Friday :
9.00am – 4.30pm
Saturday – Sunday :
Closed
IPS (individual placement support) employment service, supporting people experiencing severe mental illness into employment
Also, we offer job retention service for people in employment who are at risk due to their mental illness
We offer a supported employment service to people who are in or have been part of Secondary Mental Health Services, people who are unemployed or inactive, to help them find employment
We also support a small number of people who are in employment and are struggling because of a mental illness
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