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Wheelchair Requests & Repairs


Information about wheelchair services in Coventry and Rugby

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Coventry Guidance  

Wheelchair Coventry

Anyone referred into the Wheelchair Service will be required to complete a form and return it with evidence that they live in the UK. If the patient does not return this within four weeks, they will be discharged with a letter sent to their referrer and GP outlining the reason for the discharge. The onus is on the patient to provide evidence that they are eligible for free NHS treatment. The Trust has access to various mechanisms to confirm a person’s eligibility.

If a patient is not eligible, the Trust can still treat them, however they will need payment prior to treatment or issue of a wheelchair.This may be in the form of providing an EHIC card, travel insurance details or direct payment.

 Exclusions to the above will currently apply where a hospital discharge would not be possible without a wheelchair to move around indoors. Some end of life care is also out of scope, depend on clinical judgement. In these cases, the Trust will continue to assess and supply treatment, but charges will be made after forms are received if patients are not eligible for free NHS healthcare.

 Further guidance can be found on www.nhs.uk/movingtoEngland.

Coventry Wheelchair Referral Form

Click here for form

Wheelchair Repairs and Maintenance

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Rugby Guidance  

Warwickshire Wheelchair

The Warwickshire Wheelchair service provides children, young people and adults with long term substantial and permanent mobility needs in their home environment with a prescribed wheelchair.The service also assesses and provides postural support and pressure relieving accessories for the wheelchair associated with their mobility needs and a repair/maintenance service.

The service operates Monday to Friday 8:00am – 5:00pm excluding public holidays and is based in Leamington Spa and can be contacted on 01926 317723.

All wheelchairs supplied by the Wheelchair Service are eligible to be repaired by the Repair and Maintenance Service. This is provided for NHS supplied wheelchairs through the Wheelchair Service and is available 5 days a week 8:00am – 5:00pm with an on-call emergency service available between 7:00am – 11:00pm seven days a week, including all public holidays for those clients who are at risk if the repair is delayed until the next day. This service can be contacted on 0800 0742330.

Referral Criteria

Referrals must meet the following criteria:

  • Registered with a Warwickshire GP and is a permanent resident.
  • Client requires a wheelchair for mobility in their own home environment because of either a permanent mobility need, or a semi-permanent need lasting for more than 6 months.
  • Client is able to demonstrate that they will require the use of the wheelchair for their mobility needs within their home environment on a regular basis; at least 4 days a week.
  • The family and carers would benefit from the provision of a wheelchair to enable them to care for the person in the home environment.

Please see eligibility criteria for assessment and provision of wheelchairs

Referral form

Click here for form


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