Word360 Interpreting and Language Services 

All spoken interpreting and document translation will follow a new process from 1^st October 2025

There is now a single process for requesting:

• Face to Face Interpreting
• Telephone Interpreting
• Video Interpreting
• BSL Interpreting
• Document Translation
• Braille, Large Print and other alternate format

How do you book a service?

Bookings will be made through one secure booking portal called Wordskii.com

Emergency bookings and general enquiries can be made by calling 0121 554 1981

This is a 24-hour 7 day a week service provision

Instructions for Training – Register for a Wordskii account

To access Word360’s services, you will firstly need to register for a Wordskii account at: www.wordskii.com

Client name: Coventry & Warwickshire ICB

Client access code: 523717

• Please ensure that you sign up with your work email and workplace address only
• You will need to select your department from the drop-down menu, please click the drop-down arrows underneath the service areas to identify a correct department
• Please check your junk mail for a verification link from noreply@wordskii.com and verify your account. After that, our team will review your account, and it will be approved within 24 hours
• You will be able to access training materials and watch training videos on how to book services through your dedicated Word360 onboarding page: Word360 | Landing Page CWICB

Do you have Existing Interpreters that you want to continue working with?

If there is an interpreter whom you would like to continue using, for continuity of care for patients, please ask them to register with Word360 by calling them directly on 0121 554 1981 Option 4 or visiting word360.co.uk/careers

Contact us

Booking Enquiries: teamwork@word360.co.uk

Wordskii IT Enquiries: ITsupport@word360.co.uk

Feedback, Suggestions and Complaints: feedback@word360.co.uk