Child Protection and Safeguarding Children
If you have concerns that a child is at risk of harm you must act.
For information regarding Safeguarding Children please visit the Safeguarding Children section of the CCG website.
You may not have enough information to determine this and may need to speak to other agencies or professionals involved with the child and family, these may include teachers, health visitor , GP, other carers, children’s centres.
You should still share your concerns
Do not assume someone else will act, safeguarding is your business.
Roles of the Designated and Named Professionals for Safeguarding
Designated and Named Professionals have specific roles and responsibilities for safeguarding children.
Coventry & Rugby CCG have a Designated Doctor and Designated Nurse for Child Protection who are the professional and strategic lead on all aspects of the health service contribution to safeguarding children.
If you have a concern about a child you should follow guidance above and contact the relevant Coventry or Rugby Referral and Assessment Team/MASH team.
Who to Discuss my Concerns With
All NHS Trusts have a Named Doctor and Nurse for Child Protection/Safeguarding, who will provide advice and expertise for fellow professionals and promote good practice within their organisation. The CCG will monitor that these roles are in place.
Each GP Practice has a Lead GP for Safeguarding.
- What to do if you have concerns about a child in Coventry
- Safeguarding Children – Toolkit
- Acting Early document
- Guidance for children affected by killer clowns / creepy clown
- Keeping Children Safe Online
Signs of Safety
Right Care Right Time – Guidance for Deciding on Thresholds for Referral
Responding to Identified Needs
Identifying Need Summary
Level 2-3 Concern: Family Hub
Refer to local Family Hub
Family Hubs: provide early help and support for families, children and young people aged 0 – 19 years (up to age 24 where a young person has a disability).
- The Moat Family Hub, Deedmore Road, Wood End, Coventry, CV2 1EQTel: 024 76785621
- Park Edge Family Hub, Roseberry Avenue, Bell Green, Coventry, CV2 1NE Tel: 024 7678 6868
- Woodside Family Hub, Upper Ride, Willenhall, Coventry, CV3 3GLTel: 024 7678 8430
- Aspire Family Hub, Humber Avenue, Gosford Green, Coventry, CV1 2SF: 024 7678 8489
- Pathways Family Hub, Lawrence Saunders Road, Coundon, Coventry, CV6 1HDTel: 024 7676 8444
- Mosaic Family Hub, Jardine Crescent, Tile Hill, Coventry, CV4 9PL: 024 7678 7801
- Families For All Hub, 454 Foleshill Road, Foleshill, Coventry, CV6 5LB.Tel: 024 7678 5575
- Harmony Hub, Clifton Street, Hillfields, Coventry, CV1 5GR.Tel: 024 7678 7474
Children’s Social Care
Coventry operates one central number for all issues relating to children’s social care and early help. Tel: 024 7678 8555 then:
- Option 1 For existing cases
- Option 2 For advice from a social worker
- Option 3 To make a referral
- Option 4 Any other enquiry
Emergency Out of Hours Duty Team (EDT) Tel: 024 7683 2222
Coventry offers an emergency social care service between 5pm and 8.30am Monday to Thursday and between 4.30pm on a Friday and 8.30am on a Monday, each weekend.
The call will be answered by an operator who will take your number and ask the social worker to call you as soon as possible.
Level 4: The Multi Agency Safeguarding Hub (MASH)
The Multi Agency Safeguarding Hub (MASH) brings key professionals together to facilitate early, better quality information sharing, analysis and decision-making, to safeguard vulnerable children and young people more effectively.
Staff from across health, social care, the police, education, probation are based in the MASH at any one time at its base in Broadgate House in the City Centre.
The MASH provides timely access to a range of partner agency information which builds a picture and enables us to understand the level of risk.
Information from different agencies is collated within the MASH, and used to decide what action to take. As a result, the agencies are able to act quickly in a co-ordinated and consistent way, ensuring that children are kept safe.
For those concerns that meet the threshold for Social Care involvement, representatives from the different agencies in the MASH and outside collate information from their respective sources to build up a picture of the circumstances of the case and the associated risks to the child.
As a result, better decisions are made about what action to take and support will be targeted on the most urgent cases. Feedback is also given to professionals reporting concerns.
If the child or young person is thought to have been harmed or could be harmed in the future, they will be referred to Coventry City Council’s local area team for further assessment. Information could also be given to police officers if it is necessary to help stop or solve a crime.
If the child or young person has not been harmed but we think they or their parent/carer would benefit from extra help, then their details will be passed onto the most appropriate service so that they get the support they need.
Tel: 024 7678 8555Multi-Agency Safeguarding Hub (Visitors Only)
Coventry City Council Customer Service Centre
3 Upper Precinct
MASH Referral using Multi-Agency Referral Form (MARF)
Coventry, Warwickshire and Solihull Statutory Child Death Review Arrangements (CDOPs)
The death of a child is a devastating loss that profoundly affects all those involved. A sensitive approach is critical in meeting the needs of those parents, siblings, families, friends and professionals involved in caring for the child.
The child death review process seeks to respect the rights of the child and their family with the intention of learning what happened and why, and whether there are any lessons to be learned, with the aim of preventing future child deaths.
You can read our review process here: The Coventry, Warwickshire and Solihull Statutory Child Death Review Arrangements Process
- What to do if you have concerns about a child in Coventry?
- GP Guide to Recognising Safeguarding Concerns
- Generic Safeguarding Slides
- NSPCC Knowledge and Information Service – sharing knowledge to keep children safe
- Safeguarding Children and Young People: Roles and Competencies for Healthcare Staff
West Midlands Fire Service
It is the policy of the West Midlands Fire Service (WMFS) to support the programme of working with young people who:
- are known to have purposefully misused fire;
- have made malicious false calls to the emergency services;
- have been involved in accidental fires where their poor knowledge of fire safety was a factor
Please note that any current Police investigations the referral will be acted upon once received through the Youth Offending Team.
The Fire Safety Tutoring Programme supports the vision of ‘Making West Midlands Safer’.
Please send any referrals to WMFS Youth Services on either firstname.lastname@example.org or 0121 380 6144
Please go to the documents page to access the Referral form for WMFS Youth Services.
Safeguarding in Warwickshire
We all have a responsibility for safeguarding children; keeping children safe.
Safeguarding and promoting the welfare of children is defined as:
- Protecting children from maltreatment
- Preventing impairment of children’s health or development
- Ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- Taking action to enable all children to have the best outcomes
The definition has been taken from statutory guidance, Working Together 2018 and the Children & Social Work Act 2017 which specifies inter-agency working to safeguard and promote the welfare of children.
Our Safeguarding Children website has been designed to provide information and guidance for:
- Children and young people
- Parents and carers
- Professionals and agencies working with children, young people and their families
If you have concerns that a child is suffering any form of abuse, neglect or cruelty contact the Warwickshire Multi-Agency Safeguarding Hub (MASH) immediately by calling 01926 414144. Lines are open Monday to Thursday 8am – 5.30pm, Friday 8.30am – 5.00pm.
If you need to get in touch out of usual office hours, please contact the Emergency Duty Team immediately by calling 01926 886922.
If you think that a child is at immediate risk, contact the Police immediately by calling 999.