Bereavement Support

Follow link for local bereavement support pack

Important E mail addresses

Coventry Registration Office: RegisterOffice@coventry.gov.uk

Warwick Registration Office: warwickro@warwickshire.gov.uk

Nuneaton Registration Office: nuneatonro@warwickshire.gov.uk

Rugby Registration Office: rugbyro@warwickshire.gov.uk

Canley Crematorium: bereavement.services@coventry.gov.uk

Heart of England Crematorium: nuneaton.cremationpapers@thecmg.co.uk

Procedures after Death (see below for full details)

• Email death certificate direct to registrar with cover sheet (see right)
• DO NOT ISSUE PAPER CERTIFICATES TO RELATIVES
• Email Cremation form direct to your crematorium copying in the Funeral Director using their secure email (see right).
• Email the Funeral Director separately with your fees.
• Electronic signatures will suffice from a personal NHS email  adding “Please find attached Cremation form completed by me” (otherwise wet signatures may be requested)
• Always add your mobile number as your contact number

Contacting the Registrar Out of Hours:

If you need to contact a registrar on a Saturday, Sunday or Public Holiday closure day you will need to telephone Coventry City Council out of hours number (024 7683 2222) between 9.00am – 10.00am and they will arrange for a registrar to ring you back.

General Guidance

• Cause of death must be acceptable after reviewing available information
• COVID-19 is an notifiable infectious disease but does not normally require referral to the coroner
• Proven COVID-19 is acceptable as a cause of death
• Where COVID-19 is suspected, it can be used in 1b after 1a Bronchopneumonia (for example)
• A medical practitioner should have visualised (virtually or in person) within 28 days of death, or after death.
• Seeing after death CANNOT be virtual.
• The certifying doctor should be the attendant doctor.
• Wet signatures are required
• In exceptional circumstances where the deceased has neither been seen in the 28 days before death or seen after death, a discussion with the coroner may lead to an internal issue of a Form100A and approval of a death certificate.
• Certificates (both sides -with certificate number added manually to the back) should be photographed or scanned and submitted electronically to the Registrar with an additional sheet (example attached) giving contact details for the next of kin and funeral intentions if known. The Registrar will contact the next of kin to arrange a face to face appointment for the registration of death. This should be within FIVE days of death (not five working days).
• HARD COPIES CAN NOW BE DESTROYED CONFIDENTIALLY AFTER 4 WEEKS AND DO NOT NEED TO BE FORWARDED TO THE REGISTRAR
• The Registrar will forward the Green Disposal sheet electronically to facilitate funeral arrangements with the funeral director.

Cremation Form 4 Links

Click on images below to follow link